|Top Question :
- What products of Clove Cigarettes Shop sell and why should I purchase online?
We sell fresh and cheap cigarettes, all of our products are guaranteed to be of the hygienic and highest quality and by the original manufacturer. Since we receive all our products directly from the manufacturer, we always can supply the best all of our products at the lowest prices.
- Are you selling clove cigarettes online and shipping the clove cigarettes overseas ?
We ship to almost anyplace in the world. and our product legal within the conditions of the international postal regulations and standards.
- If I buy product from your store, how much do you charge for shipping ?
The shipping cost by EMS : USD 20 and Register Mail : USD 15
How many cartons, if I order cigarettes from your store ?
We do not have limit order from our customer, you can make order as many as you want but for countries with straight law about imported cigarettes, we recommended for cigarettes buyer that there are no more than 4 cartons per single order.
You can make order more than 2 cartons ( maximum 4 cartons ) by REGISTER MAIL without additional cost ( flat cost ) and suggest you to combine the cigarettes order with Ethnic T-shirt Collection to indentifies the content are GIFT.
If you have no experience import cigarettes, We suggest to order 1 carton cigarettes.
UK, Germany, Australian have limit import only 1 carton cigarettes and must pay duty tax for over limit cigarettes. We suggest order Mixed cigarettes for more than 1 carton
USA, Japan, Belgium, France have no limit import cigarettes, you can 2,3,4,5 carton for personal cunsumtion only.
Sometimes custom will hold your packages for along time.
Your order insurred by PT. POS Indonesia (EMS Indonesia) for lost packages, before order please read Our term and Condition
- Are imported clove cigarettes and other products always subject to duty taxes?
No. In most countries, duty tax is not charged for buying and importing up to 200 clove cigarettes at a time. For the other products please check with your local post office for more detail info on quotas.
- After purchase my order, How many days I recieve my products?
It takes anywhere between 7 - 14 days by EMS and 14 - 25 days by REGISTER MAIL to receive your order of all our products. This mainly depends on your customs regulation in your location. Please remember, there is always a few days spent for custom/duty clearance.
- How does Clove Cigarettes shop shipping work?
We'll procces your order immediately once the payment received. We have to pending the shipment date due New Regulation from EMS that the maximum weight 5 kgs per day for shipping cigarettes and for restrict the delivery of packages every few days to avoid compromising the custom in your country for your package because we mark the order as a gift package
- By which mail courier are the Clove Cigarettes Shop shipped?
We cooperate with PT. POS INDONESIA for our products and therefore you may receive your order either to your address or to your local post office (a cording on the services provided by your local post office). If the parcel has arrived to your local post office, they will inform you without additional cost. Please read details at shipping info
- How to track the status and shipment of my order?
Clove Cigarettes Shop will email you and you could always monitoring and tracking number as soon as we despatch your order. Please go to www.track-trace.com/post#
- Are you guaranteed that no damage during will be ship your package ?
Clove Cigarettes Shop 100% guaranteed you will receive your package without any damage. If you order above 3 cartons we would packaged within a custom made box and sealed in a plastic shrink cover that was designed to protect the package during shipment for.
New packaging cigarettes designed to mark the order as GIFT to avoid your customs. We pack your order by put in ATA BOX This box also can protect the cigarettes from damage in shipment due its hard case.
You can make order this Ata gift box here http://clovecigaretteshop.com/catalogue/product_info.php?cPath=44&products_id=351
- Do I get a full refund for return package or confiscated item by custom ??
Please ensure that importing cigarettes by mailorder or internet is ALLOWED by Custom in your Country. Any confiscated item by custom office WILL NOT BE REFUNDED.
We'll send your order to delivery address written in your purchase order. We're not responsible for unclaimed/ long time delivered order caused by wrong/ incomplete address.
For Package order back to us, we will reship it to you at additional cost for shipping cost only or we will ship half of quantity of order without additional shipping cost and ship by REGISTER MAIL, we will take care of the shipping charges as well, after we receive returned goods.
- Could you guaranteed that I will not be subjected to duty tax?
Clove Cigarettes Shop not guarantee, we only suggest the customer's to responsibility to check the postal rules and regulation standards of you country, please contact you Customs Office in your country before make ordering.
Unsolicited gifts will clear Customs duty-free as long as their fair retail value does not exceed $100 and the recipient does not receive more than $100 worth of gifts in the same day.
We put value the package not more than $100 ( like $ 25 )
Always mark the package as "GIFT"
- Can you make order on Weekends ?
Yes, we recieve order 7 days a week. We ship most of orders next day, except Saturday orders shipped Monday.
- Is it safe and secure that the information I place over on the internet ?
Clove Cigarettes Shop guaranteed to our customers we use most advanced technology in internet security on our site.
- How I contact if I have any question about your product information ?
Please do not hesitate to contact us at: firstname.lastname@example.org , We will respond to any questions you ask us as soon asposible.
3 - 14 Business Days to USA, Africa and Europe.
3 - 7 Business Days to Asia and Australia
Clove Cigarettes Shop using diffrent packing method for: Australia, Austria, Czech Republic, France, Germany, New Zealand and Switzerland or Not available on our Shipping Country List. We split your package, If you order more than a slof without additional shipping fee charged. this mean we packing one slof per parcel for you.
PLEASE NOTE FOR CIGARETTES CUSTOMER PURCHASE:
United States customers may buy 1, 2 or 4 cartons as long for personal consumption only.
Normally there is no duty taxes charged and passed custom clearance easily.
EUROPEAN COUNTRIES, CANADIAN AND AUSTRALIAN
We suggest you to order only 2 carton per order if you are not willing to pay extra money for duty taxes. The maximum quantity for international acceptance limit is 10 packs or 200 cigarettes. However, we not guarantee that no duties will be charged as the policy for importing tobacco products is vary from place to place. If you place a larger than 20 packs or 400 cigarettes order, you will always have to pay duty taxes by your own.
Exception: UK and GERMANY customs accept limit of 100 cigarettes only, so you will always must pay the duty taxes.
If you feel duty taxes in your country does not cost you so much, you may consider to place larger quantity order to get cheaper price benefits.
How I can order the cigarettes?
- Browse our site; feel free to choose the product that you interested in.
Go to : http://www.clovecigaretteshop.com/catalogue/index.php
- Choose your lovely cigarettes to review before order cigarettes.
- Click " add to cart " button then fill your quantity order
- Go to check out button
- Log in to your account or register for new customer
- Select the shipping method
- Select your payment method ( please read the instruction how to make payment by payment you choose
- After all clear and agree, please click / press " confirm " button.
- You will get an auto reply email regarding our instruction how to make payment.
- Definitely, after we ship your order, we send you a notification email with EMS tracking number to check the delivery status of your order at your government postal service website Please note that Registered Mail does not provide a tracking number.
EMS DESTINATION FROM INDONESIA
Algeria, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Brazil, Brunei Darussalam, Cambodia, Canada, China, Denmark, Egypt, Finland, France, Hongkong, India, Iraq, Ireland, Italy, Japan, Germany, Kuwait, Macao, Malaysia, Maldives, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sudan, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam
SURGEON GENERAL'S WARNING:
Quitting smoking now greatly reduces serious risks to your health