- What products we sell and why should I purchase online?
We sold Indonesian clove cigarettes with great prices and all of our products are guaranteed to be of the hygienic and highest quality and by the original manufacturer. Since we receive all our products directly from the manufacturer, we always can supply the best all of our products at the lowest prices.
- Are you selling clove cigarettes online and shipping the clove cigarettes overseas ?
We ship to almost anyplace in the world. and our product legal within the conditions of the international postal regulations and standards.
- If I buy product from your store, how much do you charge for shipping ?
We charge you Shipping Cost is cheap, you can browse direct the website and please compare with the our competitor store and our rates is the best.
- ORDER 1 - 14 CARTONS = USD 18.00
- ORDER 15 - 19 CARTONS = USD 15.00
- ORDER 20 - MORE = USD 10.00
- FREE SHIPPING COST FOR ORDER USD 350
- How many cartons, if I order cigarettes from your store ?
We do not have limit order from our customer, you can make order as many as you want but for countries with straight law about imported cigarettes, we recommended for cigarettes buyer that there are no more than 12 cartons per single order.
- EUROPEAN COUNTRIES, CANADIAN AND AUSTRALIAN We suggest you to order only 1 carton per order if you are not willing to pay extra money for duty taxes.
- The maximum quantity for international acceptance limit is 10 packs or 200 cigarettes. However, we not guarantee that no duties will be charged as the policy for importing tobacco products is vary from place to place. If you place a larger than 10 packs or 200 cigarettes order, you will always have to pay duty taxes by your own.
- Exception: UK and GERMANY customs accept limit of 50 cigarettes only, so you will always must pay the duty taxes. If you feel duty taxes in your country does not cost you so much, you may consider to place larger quantity order to get cheaper price benefits.
- Are imported clove cigarettes and other products always subject to duty taxes?
Generally, duty tax is not charged for buying and importing up to 200 cigarettes at a time, but we cannot guarantee that duty tax will not be charged world-wide and some countries may occasionally not apply the international postal regulations and standards.
- What do I need to know about ordering tobacco products, such as cigarettes, through the Internet? Can I receive these products "tax free" or "duty free"?
There is currently no Federal law that prohibits Internet tobacco product sales. However, there is also no exemption from Federal laws for tobacco products ordered over the Internet. Therefore, consumers who order tobacco products to be shipped to them from outside the United States are not exempt from payment of Federal excise tax and customs duties due on these products when imported.
- After purchase my order, How many days I recieve my products?
It takes anywhere between 3 - 14 days for Europe and Africa delivery service to receive your order of all our products. This mainly depends on your location and customs clearance.
- How does Clove cigarettes Shop shipping work?
We'll ship your order immediately once our payment gateway have informs us that your payment has been settled. It may take 3-21 working days, depends on the destination. Please remember, there is always a few days spent for custom/duty clearance.
- By which mail courier are the Clove cigarettes Shop shipped?
We use Express Mail Service shipping for our products and therefore you may receive your order either to your address or to your local post office (a cording on the services provided by your local post office). If the parcel has arrived to your local post office, they will inform you without additional cost.
- How to track the status and shipment of my order?
We will email you and you could always monitoring and tracking number for Express Mail services as soon as we despatch your order.
- Are you guaranteed that no damage during will be ship your package ?
100% guaranteed you will receive your package without any damage. If you order above 4 cartons we would packaged within a custom made gift box and sealed in a plastic shrink cover that was designed to protect the package during shipment for.
- Can I make order on Weekends ?
Yes, we recieve order 7 days a week. We ship most of orders next day, except Saturday orders shipped Monday.
- Is it safe and secure that the information I place over on the internet ?
Credit card payments will be processed immediately. The SSL (Secure Socket Layer) safety protocol, with no risk of confidential information being intercepted, is made by Netscape Communication and allows trade transactions to be performed on the World Wide Web. The SSL standard initializes a protective channel for data transfer between the remote user and the site server. The pages ensuring this level of safety, can be identified by means of a key which will appear in your Netscape Navigator or Internet Explorer padlock.
- HOW TO RELEASE THE PACKAGE SEIZED BY CUSTOMS ?
In the event you are asked to pay duty tax before you can collect the parcel. Normally you can discuss with the Customs on the duty as we have stated the parcel to be a gift and the value is under US$50.00 . Even you get tax for 100% it is still cheaper to buy from online store. Customers who are unavailable to receive the order shipment and/or decline to pay the imposed import duties or taxes, resulting in the order being returned to us, shall receive a full refund of the product price minus all the shipping charges incurred.
A Customs officer may ask you questions and make checks, for example about:
- the type and quantity of goods you have bought
- why you bought them
- how you paid for them
- whether all your goods are openly displayed or concealed
- how much you normally smoke
- any other relevant circumstances.
You are particularly likely to be asked questions if you have more than: 3200 cigarettes, 200 cigars, 400 cigarillos, 3kg tobacco
No limit on other tobacco products as long as they are for your own use.
If you have tobacco products over these limits you should speak to a Customs officer in the red channel or on the red point phone.
THE PACKAGE SEIZED BY YOUR CUSTOMS IS OUT OF OUR CONTROL DUE ITS DEPEND THE RULES OF YOUR COUNTRY OR STATE REGARDING THE IMPORTING CIGARETTES.
NO REFUND FOR PACKAGE SEIZED BY CUSTOM.
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ATTENTION FOR ORDER CIGARETTES |
| Our goal is to please you so much with our quality products, timely response, and friendly, professional customer service that we earn you as a customer for life. We are genuinely committed to outperforming our competitors. Therefore, we also back all of our clove cigarettes with a 100% Risk-Free Customer Satisfaction Guarantee. |
